Implement and customize ZOHO CRM and all the apps in the ZOHO Suite to make sure we can make the ZOHO apps do what our customers want. You will have strong experience working with and administering CRM / ERP systems.
- Implementation, customization, and administration of suite of Zoho one applications including ZOHO CRM, Analytics, Projects, Desk, CRM, Books.
- Understand the business process and requirements of the team and to implement and customize various modules (CRM, Sales, Accounts, HR, etc ).
- Work with the support team to resolve any reported issues. Track issues and provide periodic updates.
- Effectively utilize module features to automate various business processes. ZOHO Social, SalesIQ, Analytics and Reports,
- Monitor, Control and ensure the sustained effective usage of Zoho products throughout the organization.
- Develop custom CRM features and functionalities in support of customer needs
- Lead the delivery of projects and solutions to completion in a team environment while demonstrating a consultative personality, leadership mindset, and collaborative communication style.
Qualifications / Experience
- Around 2 -5 years of experience in CRM Implementation
- Good Communication Skills
- Work on Zoho, Zoho Desk, Zoho Creator, Zoho other products
- Proven experience as a Solution Architect or Solution Consultant or Project Management in ZOHO CRM.
- Hands-on experience with a full cycle of CRM Consultation.
- Ability to train a team of 5-6 members in the modification and customization of ZOHO CRM.
Light Speed Web Inc, established in 2009, digital marketing and web development service company which is headquartered in Toronto, Canada and the branch office is located in Coimbatore India and New Zealand. As a full-service digital marketing company, we specialize in Search Engine Optimization (SEO), Pay-Per-Click Advertising (PPC), Analytics, Social Media Marketing, Content Marketing, Video Production and Website Design and Development.